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Except for tort and prize claims covered by the Compact, any person who has any dispute, disagreement or other grievance with the gaming operation that involves currency, tokens, coins, or any other thing of value, may seek resolution of such dispute from the following persons and in the following order:

A. A member of the staff relevant to the gaming operation;

B. The supervisor in the area of the relevant gaming operation in which the dispute arose;

C. The manager of the relevant gaming operation; and

D. The Commission. ONCA 07-09, eff. Dec. 8, 2006; ONCA 10-73, eff. Oct. 5, 2010; ONCA 11-09, eff. Feb. 11, 2011.